Lori morphed her customer service experience in the travel industry into her role as the treatment coordinator for the last 14 years. She prides herself on her ability to comfortably introduce patients and their families to clinical procedures and to develop financial plans of maximal benefit with the responsible financial party.
Lori lives in Lafayette Hill with her husband Warren and her children Teddy and Sarah-Ann, and their dog Penny. Outside of work, she enjoys attending her children’s plays and is active in her synagogue.
Geri is the insurance expert. Her mission is to ensure that every patient and/or family receives the maximum benefit and then to implement the financial policies in a professional way.
Gerri lives in Collegeville with her husband Paul and children Rachel, Anna, and Paullie. She enjoys spending time with her family, cooking, reading, and sewing.
Scheduler, Wayne Office
Florence was introduced to our practice when she brought her children to Dr. Boucher for orthodontic care. Struck by her total commitment to the welfare of her family and her outstanding interpersonal skills, Dr. Boucher eventually invited her to join the team as a scheduling coordinator. Having reached the point when her family responsibilities to her five adult children have subsided, she divides her considerable energies between her role on the home front with Boucher Orthodontics, and as an education/counselor related to adolescent/young adult parenting.
Florence lives in Villanova with her husband Bill. They have five children and are soon to be grandparents for the first time! Florence is also a certified parent educator. She enjoys reading, golfing, traveling, and spending time with family and friends.
As Dr. Boucher’s orthodontic practice evolved and required the support of a second orthodontic clinical assistant, Meg was highly recommended by her cousin, Amy Short, who was Dr. Boucher’s first full-time employee. Meg was recommended on the basis of her strong work ethic, rock-solid reliability, and desire to work with people. Her background as a “middle child” in a family of seven children, headed by a mother totally committed to the family and a police officer father who rose to the rank of detective, provides insight into the skills and qualities she brings to the team. Meg is the senior orthodontic assistant and supports the clinical staff in a “supervisory capacity.”
Meg lives in Norristown with her husband John, five children, and two dogs. Her family enjoys music and socializing with the extended family.
Following graduation from East Stroudsburg University, Lindsay was approached by Meg, a family friend, to consider training as a clinical orthodontic assistant. What began as a “long-shot experiment” evolved into a long-term commitment to a career path in which she excels with her clinical skills, and relationships with patients and her peers. Lindsay’s commitment to personal fitness ties in with Dr. Boucher’s philosophy of comprehensive orthodontic care that addresses not only aesthetic needs but the health of the entire head and neck area, including the TMJs, the cervical area, and surrounding musculature. Lindsay has completed advanced training in myofunctional therapy and has excellent teaching skills.
Lindsay loves to run: She has participated in the Broad Street Run and a half marathon. Her favorite sport to watch is ice hockey; Go, Flyers! Lindsay lives with her family in Audubon.
Financial Coordinator / Scheduler
Lynda is the glue that holds Boucher Orthodontics together. She helped develop the vision for the practice from its inception and has been critical in developing a practice culture based on the mutual respect of all team members and a strong commitment to excellent patient care. Lynda wears many hats, including that of purchasing agent, payroll administrator, accounts payable manager, and general counsel to all team members and especially Dr. Boucher. Lynda is the “go to” person that keeps the organization on the cutting edge!
The Boucher family lives in Bryn Mawr. They have twin daughters and a dog.
Denise is responsible for communicating the unique philosophy of orthodontic care practiced at Boucher Orthodontics. She is a master organizer and has been responsible for numerous continuing education events for our dental community. Denise also brings an element of unfettered enthusiasm and optimism that has permeated the practice culture. Florence was responsible in recommending Denise, one of her closest friends, to Dr. Boucher several years ago and she has reminded Dr. Boucher on more than one occasion that she deserves a significant “finder’s fee” for bringing Denise on board!
Denise lives in Villanova with her husband Bob. She is extremely proud of her four children and two grandchildren. Outside the office, she enjoys walking, golfing, traveling, and planning social events with her family and friends.
Dr. Boucher met her several years ago at the legendary Marrone’s Italian Restaurant in the heart of Ardmore where she functioned as the hostess. Impressed by the way she greeted the majority of patrons on a first-name basis, her personal interaction with them, and her commitment to serve all customers to the best of her ability, he recruited her to share the scheduling coordinator’s responsibilities with Florence. Jean proved to be a quick study and is now a vital contributor to the operation of the practice.
Jean lives in Havertown with her husband Mark and has four children and a dog. She also works at a restaurant part-time and is on the board at her swim club.
Jessie was introduced to dentistry by her older sister who is a dental hygienist. After working for a general dentist for several years, she developed an interest in the field of orthodontics when she witnessed the amazing smiles following orthodontic treatment. Jessie always carries a big smile, has a warm personality and enjoys the relationships with our patients. She grew up in a large Italian family which probably accounts for her pleasant demeanor. Jessie lives with her family in the Plymouth Meeting area and is closely attached to her little dog, Lola.
Talene wears many hats in our office. Her primary responsibility is research assistant for the clinical research projects Dr. Boucher mentors for the orthodontic residents at the University of Pennsylvania. She also contributes to the enhanced asepies protocols put in place due to the COVID 19 pandemic. Her organizational skills, friendly nature, and attention to detail help her excel in her roles. She is a graduate of Franklin & Marshall College. She lives in Gladyne and enjoys spending time with her four nieces and nephews. On a side note, Talene's excellent taste in music resulted in the "D.J." moniker.
Nicole has worn many hats as an orthodontic assistant over the last 10 years. She quickly developed the technical skills to become a highly competent orthodontic assistant. Nicole is a "people" person with a great sense of humor. Her personality is ideally suited for an orthodontic practice. Following additional training at the Great Lakes Orthodontic Laboratory, Nicole has assumed the responsibility of producing our removable orthodontic appliances. When away from our practice she enjoys crafts, music, and weekend getaways at the beach or the lake. Her Sundays are always for the birds (Philadelphia Eagles)!
we love Our Patients
- "From the moment you enter the office, you get a pleasant and relaxed feeling from the friendly and efficient office staff. Their wonderful smiles always put me at ease. Dr. Boucher’s gentle expertise and professional care extends to his very knowledgeable and confident support staff."
- "Love, love, love this practice! Not only do my children receive top-notch ortho treatment, but the staff is exceptional. As someone who works in the dental field and sees patients from all over Chester County, I know that Boucher Orthodontics is second to none!"
- "We couldn’t be more pleased with Dr. Boucher and his team. Dr. Boucher is an exceptional orthodontist, with an incredible depth and scope of orthodontics. He gives his patients a functionally sound as well as beautiful smile. From the friendly and accommodating staff at the front desk to the talented, friendly clinical staff, it is always a great visit to his office!"